IVR Service
Smart IVR service configured through a Virtual Number interacts with customers and routes calls to appropriate department
Features of an IVR system
Professional greeting
Welcome your callers with professional greeting and create a positive brand image.
Call routing
Route all your business calls to the right department and the right agent automatically.
Sticky agent
Connect your callers directly to the agent they have spoken with earlier or the agent assigned to them.
Extension number
Assign unique extension numbers to your departments or agents and route your calls efficiently.
Voicemail
Facilitate your callers to leave a voicemail when none of your agents aren't available.
Keypad input
Let your callers input their requirement on IVR menu and route their calls accordingly.
